2015 Crossroads Redwood problems: recalls, complaints and what to check
NHTSA has 1 recall and 2 owner complaints on file for the 2015 Crossroads Redwood. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 1 recall
Recall 17V755000 (22/11/2017): EQUIPMENT
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
12 volt and 120 volt electrical: 2 complaints
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Axles, brakes, suspension and hitch: 1 complaint
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
What owners reported to NHTSA
12/14/2015, ELECTRICAL SYSTEM: TL* THE CONTACT OWNS A 2015 CROSSROADS REDWOOD FIFTH WHEEL. THE CONTACT STATED THAT MICE ENTERED THE VEHICLE AND CHEWED COMPLETELY THROUGH THE ELECTRICAL AND WATER LINES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN VERIFIED THE ISSUE AND REPLACED BOTH THE ELECTRICAL AND WATER LINES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 04/29/16*LJ
08/19/2015, SUSPENSION,ELECTRICAL SYSTEM: TL* THE CONTACT OWNS A 2015 CROSSROADS REDWOOD CAMPER. WHILE BEING TOWED BY A 2008 FORD F-250 AT 50 MPH, THE VEHICLE FAILED TO REMAIN IN POSITION AND TILTED TO THE RIGHT. IN ADDITION, THE CONTACT STATED THAT THE AIR CONDITIONING UNIT FAILED TO FULLY FUNCTION AND WOULD ONLY COOL THE VEHICLE BETWEEN 6 TO 8 DEGREES LOWER THAN THE OUTSIDE TEMPERATURE. THE CONTACT ALSO DISCOVERED THAT WATER WAS LEAKING FROM THE REAR END C
Looking at a 2015 Crossroads Redwood?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.