2012 Dutchmen Infinity problems: recalls, complaints and what to check
NHTSA has 2 recalls and 1 owner complaint on file for the 2012 Dutchmen Infinity. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 1 recall, 1 complaint
Recall 17V755000 (22/11/2017): EQUIPMENT
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
12 volt and 120 volt electrical: 1 recall
Recall 11V358000 (14/07/2011): ELECTRICAL SYSTEM
DUTCHMEN IS RECALLING CERTAIN MODEL YEAR 2012 INFINITY TRAVEL TRAILERS MANUFACTURED FROM FEBRUARY 4, 2011, THROUGH JUNE 30, 2011, BECAUSE THE 12 VOLT MAIN WIRING IN THE FRONT BULKHEAD COMPARTMENT IS INCORRECTLY ROUTED. ON THE ELECTRICAL BUS BAR MOUNTED TO THE BULKHEAD IN THE COMPARTMENT, ONLY THE MAIN POWER FEED FROM THE DISCONNECT SWITCH SHOULD BE CONNECTED TO THE LOWER SECTION OF THE BUS BAR. HOWEVER, THE POWER FEED LINE TO THE SOLENOID FOR THE HYDRAULIC PUMP SYSTEM IS ALSO WIRED TO THE LOWER PORTION OF THE BUS BAR. THIS CIRCUIT IS NOT PROTECTED BY AN AUTO RESET BREAKER.
Fix: DEALERS WILL INSTALL AN ADDITIONAL AUTO RESET BREAKER TO THE BUS BAR AND CONNECT THE POWER FEED FOR THE HYDRAULIC PUMP SYSTEM TO THE ADDED BREAKER, WHICH WILL GIVE IT THE REQUIRED OVER CURRENT PROTECTION. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 26, 2011. OWNERS MAY CONTACT DUTCHMEN AT 1-574-537-0700.
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Axles, brakes, suspension and hitch: 1 complaint
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
Tires: 1 complaint
What a tech checks: Age, load range and pressure. RV tires age out before they wear out, and an underrated tire on a heavy trailer is a blowout waiting to happen. Before you buy: Read the DOT date and the load range on the sidewall.
Chassis, towing and tires lessons · Trailer guide
What owners reported to NHTSA
03/08/2012, SUSPENSION,TIRES,EQUIPMENT: A NEW RV TRAILER WAS OBSERVED TO HAVE A PLACARD THAT STATES 7,000# GAWR WHILE IT IDENTIFIES THE TIRE SIZE AS A ST235/80R16(E) WITH THE INFLATION TO BE 80 PSI. THIS TIRE IS RATED FOR A MAXIMUM LOAD OF 3,420# AT 80 PSI.....UPDATED 03/21/12 *BF THE INFORMATION PROVIDED BY DUTCHMEN APPEARS TO VIOLATE 49 CFR PART 571.120 WHICH IN S5.1.2 STATES "...THE SUM OF THE MAXIMUM LOAD RATINGS OF THE TIRES FITTED TO AN AXLE SHALL
Looking at a 2012 Dutchmen Infinity?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.