2019 Heartland Pioneer problems: recalls, complaints and what to check
NHTSA has 6 recalls and 1 owner complaint on file for the 2019 Heartland Pioneer. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
LP gas and gas appliances: 2 recalls
Recall 21V428000 (04/06/2021): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS
Heartland Recreational Vehicles, LLC. (Heartland) is recalling certain 2018-2021 Mallard, Shadow Cruiser, Sundance XLTTT, Wilderness, Prowler, Trail Runner, 2018-2019 Pioneer, Terry Classic, 2020-2021 Lithium, and 2021 North Trail trailers equipped with a Winntec model 6020 two-stage propane regulator. The regulator may fail, causing an increase in propane pressure.
Fix: Dealers will replace the regulator and test the propane system for leaks, free of charge. Owner notification letters were mailed August 3, 2021. Owners may contact Heartland customer service at 1-877-262-8032.
Recall 18V760000 (29/10/2018): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Pioneer recreational trailers, model BH280. A flexible liquid propane (LP) hose was installed on the outside cooktop running into the firebox of the stove instead of a rigid metal tube supply line.
Fix: Heartland will notify owners, and dealers will replace the flexible LP hose inside the firebox with a rigid metal one, free of charge. The recall began November 16, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.41.
What a tech checks: Regulator, lines and fittings, then the appliances: furnace, water heater, range. A proper pressure-drop leak test is the first thing a tech does on an LP complaint. Before you buy: Smell for gas with the tank open; have a shop do the leak test.
LP and furnace lessons · Furnace guide · Furnace 3D lab · Water heater 3D lab
Axles, brakes, suspension and hitch: 2 recalls
Recall 18V634000 (21/09/2018): SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Mallard, Pioneer, Sundance XLT, Wilderness, North Trail, Prowler and Trail Runner travel trailers. The axles may be missing inner bearing races on the hubs, which can cause the bearing to burnout or cause the hub to overheat.
Fix: Heartland will notify owners, and dealers will replace the defective hubs with new hubs or replace the axles, free of charge. The recall began October 9, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.40.
Recall 18V819000 (20/11/2018): SUSPENSION:REAR:AXLE:NON-POWERED AXLE ASSEMBLY
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2019 Heartland Pioneer and Prowler recreational trailers, built on D28H, D35, D40 or D44 trailer axles. The inner hub bearings may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Fix: Heartland will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began December 7, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.42.
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
Doors, windows, steps and lights: 1 recall
Recall 18V852000 (30/11/2018): VISIBILITY
Heartland RV (Heartland) is recalling certain 2019 Heartland Elk Ridge, Milestone, Elk Ridge Express, Pioneer, Sundance, and Sundance XLT fifth-wheel recreational trailers. The forward reflectors on one or both sides may not have been installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Fix: Heartland will notify owners, and dealers will install the missing reflectors, free of charge. The recall began December 26, 2018. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.43.
What a tech checks: Mostly adjustments and wear: steps that stop halfway on a bad switch, doors out of alignment after a slide shifted, exterior lights with a corroded ground. Before you buy: Every door, lock, window and light.
12 volt and 120 volt electrical: 1 recall
Recall 19V525000 (12/07/2019): ELECTRICAL SYSTEM:WIRING
Heartland Recreational Vehicles, LLC (Heartland) is recalling certain 2017 Bighorn Traveler, 2016-2020 Elkridge, Elkridge Ex, 2019-2020 Milestone, 2017-2018 North Peak, 2016-2017 Oakmont, 2017-2020 Pioneer FW, 2016-2018 Prowler FW, 2017-2019 Sundance and Sundance XLTFW trailers. The A/C electrical connector may have been improperly installed, possibly causing increased electrical resistance and the connection to overheat.
Fix: Heartland will notify owners, and dealers will correct the electrical connections, free of charge. The recall began on September 5, 2019. Owners may contact Heartland customer service at 1-877-262-8032. Heartland's number for this recall is 99.01.47.
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Structure, roof and leaks: 1 complaint
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
What owners reported to NHTSA
08/29/2019, STRUCTURE: 2019 HEARTLAND PIONEER. CONSUMER WRITES IN REGARDS TO MULTIPLE DEFECTS NOTICED AFTER THE PURCHASE OF RV. *LD THE CONSUMER STATED THE UPON DELIVERY OF THE VEHICLE THERE WAS WATER DAMAGE THAT CAUSED MOLD AND ROTTED FLOORING AND VINYL THE AC HAD TO BE REPAIRED 3 TIMES, AND THE FAUCET HAD TO BE REPAIRED TWICE. THERE WAS PAINT SPLATTERED IN PLACES IT SHOULD NOT HAVE BEEN AND THE VINYL AND WOOD WAS POORLY CUT. *JS
Looking at a 2019 Heartland Pioneer?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.