2020 Jayco Greyhawk problems: recalls, complaints and what to check
NHTSA has 5 recalls and 2 owner complaints on file for the 2020 Jayco Greyhawk. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 1 recall, 2 complaints
Recall 20V780000 (15/12/2020): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Greyhawk, Greyhawk Pestige, Redhawk, Redhawk SE, Odyssey, and Esteem motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail, allowing the components to contact the ground.
Fix: Jayco will notify owners, and dealers will install a new support bracket, free of charge. The recall began February 3, 2021. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903528.
Doors, windows, steps and lights: 1 recall, 2 complaints
Recall 20V337000 (09/06/2020): VISIBILITY:GLASS, SIDE/REAR
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
What a tech checks: Mostly adjustments and wear: steps that stop halfway on a bad switch, doors out of alignment after a slide shifted, exterior lights with a corroded ground. Before you buy: Every door, lock, window and light.
Axles, brakes, suspension and hitch: 1 recall
Recall 19V406000 (30/05/2019): SERVICE BRAKES, AIR:DISC
Jayco, Inc. (Jayco) is recalling certain 2020 Greyhawk motorhomes. The brake relay valve may have an air flow restriction due to a partially blocked orifice, which may cause to extended stopping distance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 121, "Air Brake Systems."
Fix: Spartan will notify Jayco owners, and Spartan dealers will inspect and replace the brake relay valve, if necessary, free of charge. The manufacturer has not yet provided a notification schedule. Owners may contact Spartan customer service at 1-800-543-5008 or Jayco at 1-800-517-9137.
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
LP gas and gas appliances: 1 recall
Recall 21V204000 (24/03/2021): EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
What a tech checks: Regulator, lines and fittings, then the appliances: furnace, water heater, range. A proper pressure-drop leak test is the first thing a tech does on an LP complaint. Before you buy: Smell for gas with the tank open; have a shop do the leak test.
LP and furnace lessons · Furnace guide · Furnace 3D lab · Water heater 3D lab
Motorhome chassis: 1 recall
Recall 24V245000 (02/04/2024): STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Entegra Esteem, Odyssey, and Jayco Greyhawk, Redhawk, and Greyhawk Prestige motorhomes. An inadequate connection between the power steering pressure line and the brake hydroboost unit may result in a sudden loss of power steering fluid.
Fix: Dealers will replace the power steering pressure line and the hydro boost jumper line, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Jayco customer service at 1-800-283-8267.
What a tech checks: The chassis (Ford, Freightliner, Mercedes, Ram) is serviced by the chassis maker's dealer, not the RV shop. RV techs handle the house, not the drivetrain. Before you buy: Chassis recalls are fixed free at the chassis maker's dealer.
Structure, roof and leaks: 1 complaint
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
What owners reported to NHTSA
08/06/2026, VISIBILITY,STRUCTURE,UNKNOWN OR OTHER: While driving down the road at about 45mph, the driver side upper cabin window located adjacent to the eating table exploded and blew into the cabin. The window shattered and glass blew throughout the cabin area. Whatever caused this, the blast was strong enough to pull the Velcro straps holding the seat cushions blown off and the glass ripped the cushion's vinyl. If someone had been sitting at the table, they wou
01/02/2024, VISIBILITY,Other/I am not sure: The contact owns a 2020 Jayco Greyhawk. The contact stated while driving 65 MPH, the window glass detached from the RV. The contact pulled off the roadway and discovered that the emergency escape window had shattered. The contact stated that the window was not impacted by an object. The RV was taken to the dealer to be diagnosed; however, the RV was not yet repaired. The RV was not included in NHTSA Campaign Number:
Looking at a 2020 Jayco Greyhawk?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.