2020 Jayco Precept problems: recalls, complaints and what to check
NHTSA has 4 recalls and 6 owner complaints on file for the 2020 Jayco Precept. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 1 recall, 3 complaints
Recall 22V297000 (04/05/2022): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
Jayco, Inc. (Jayco) is recalling certain 2020-2022 Jayco Precept motorhomes. The heat shield beneath the storage compartment may not be long enough, which can allow the heat from the exhaust system to melt the storage compartment.
Fix: Dealers will extend the heat shield, free of charge. Owner notification letters were mailed June 27, 2022. Owners may contact Jayco customer service at 1-800-283-8267.
Motorhome chassis: 1 recall, 2 complaints
Recall 20V667000 (29/10/2020): ENGINE
Jayco, Inc. (Jayco) is recalling certain 2020-2021 Jayco Alante, Precept, Entegra Vision, 2021 Jayco Precept Prestige, Entegra Vision XL, and Emblem motorhomes built on a Ford F-53 chassis. The engine covers may not contain sufficient heat insulation, causing the interior surface temperatures to be excessive.
Fix: Jayco will notify owners, and dealers will install an additional insulation insert, and a foam seal on the outer edge of the cover, free of charge. The recall began December 28, 2020. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903527.
What a tech checks: The chassis (Ford, Freightliner, Mercedes, Ram) is serviced by the chassis maker's dealer, not the RV shop. RV techs handle the house, not the drivetrain. Before you buy: Chassis recalls are fixed free at the chassis maker's dealer.
Doors, windows, steps and lights: 1 recall, 2 complaints
Recall 20V337000 (09/06/2020): VISIBILITY:GLASS, SIDE/REAR
Jayco, Inc. (Jayco) is recalling certain 2020 Motorized Alante, Greyhawk, Melbourne, Precept, Redhawk, Seneca, Accolade, Emblem, Esteem, Odyssey, Qwest, and Vision recreational vehicles. The adhesive bond between the glass and the metal hinge frame of the frameless crank out vent and egress windows may fail which would then allow the glass to detach and fall out.
Fix: Jayco will notify owners, and dealers will inspect the frameless windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began June 15, 2020. Owners may contact Jayco customer service at 1-800-517-9137. Jayco's number for this recall is 9901508.
What a tech checks: Mostly adjustments and wear: steps that stop halfway on a bad switch, doors out of alignment after a slide shifted, exterior lights with a corroded ground. Before you buy: Every door, lock, window and light.
LP gas and gas appliances: 1 recall
Recall 21V204000 (24/03/2021): EQUIPMENT:APPLIANCE:OVEN/STOVE/COOKTOP
Jayco, Inc. (Jayco) is recalling certain 2019-2020 Jayco Alante, Precept, Greyhawk, Redhawk, Entegra Esteem, and Odyssey motorhomes equipped with Dometic 3 burner cooking stoves. The saddle valve securing bolt may be overtightened, possibly damaging the o-ring seal and causing a continuous gas leak.
Fix: Jayco will notify owners, and Dometic service centers will install a remedy kit of gaskets, washers, thread locker bolts, and two round orange labels, free of charge. Owner notification letters were mailed on May 3, 2021. Owners may contact Jayco customer service at 1-617-776-0344. Jayco's number for this recall is 9903566.
What a tech checks: Regulator, lines and fittings, then the appliances: furnace, water heater, range. A proper pressure-drop leak test is the first thing a tech does on an LP complaint. Before you buy: Smell for gas with the tank open; have a shop do the leak test.
LP and furnace lessons · Furnace guide · Furnace 3D lab · Water heater 3D lab
12 volt and 120 volt electrical: 2 complaints
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Structure, roof and leaks: 1 complaint
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
What owners reported to NHTSA
12/31/2020, SEATS: CAN NOT ADJUST DRIVER SEAT SO THAT SMALLER DRIVERS CAN REACH THE GAS AND BRAKE PEDALS. I AM 5'1". EVEN WITH THE SEAT AS FAR FORWARD AND LOW AS POSSIBLE I HAVE TO WEAR PLATFORM SHOES IN ORDER TO DRIVE THE RV.
11/15/2023, STEERING: Gears in steering gear box must be "sloppy". Constantly needing to correct to drive a straight line down the road. I have gone to "Safety Plus Steering Control" and had them install the proper Control arm, thinking this would solve the problem. It has not. The constant correcting of the steering going down the road is tiring. I believe the gearbox is the problem. This has been a problem ever since I bought it new in
08/30/2020, ELECTRICAL SYSTEM,EXTERIOR LIGHTING,UNKNOWN OR OTHER: I HAVE BEEN HAVING ELECTRICAL ISSUES, CURRENT PARTS ON ORDER AT REPAIR SHOP. I HAD SOME MORE ELECTRICAL ISSUES DEVELOP. I FOUND THAT THERE ARE MELTING WIRES AND THE PLASTIC STORAGE BIN ABOVE THERE AREA ALSO HAS MELTED. ALL THIS DAMAGE IS IN FRONT OF THE CATALYTIC CONVERTER WHERE THE LEFT AND RIGHT EXHAUST JOIN. IT GOT SO HOT TO MELT THE PLASTIC BOX. IF THIS CONTINUED, IT COULD EASILY CATCH FIRE. THE ELECTRICAL W
05/03/2021, ELECTRICAL SYSTEM,ENGINE: WE HAVE MULTIPLE ISSUES WITH CYLINDER MISFIRE CODES. THE SMART JUNCTION BOX, WIRING AND SPARK PLUGS HAVE BEEN REPLACED BUT WE REPEATEDLY TAKE OUR MOTORHOME TO FORD FOR REPAIRS. AT ONLY 5600 MILES WE HAVE NOT BEEN ABLE TO TRAVEL CONSISTENTLY.
03/13/2023, STRUCTURE,EQUIPMENT: The contact owns a 2020 Jayco Precept RV constructed on a 2019 Ford F-53 chassis. The contact stated that while driving at approximately 65 MPH, the screws used to secure the brackets holding the 300-pound refrigerator failed, and the refrigerator became unsecured, causing the 25-foot long passenger’s side slider to detach. The cause of the failure was not yet determined. The contact stated that the failure had previ
01/23/2021, UNKNOWN OR OTHER: DOGHOUSE BECOMES EXTREMELY HOT WHILE TRAVELLING. IT MELTS CANDY, GUM, MINTS SETTING IN THE CUPHOLDER OR CELLPHONE TRAY. CANNOT REST BAREFOOT ON THE DOGHOUSE..IT WAS FIRST NOTED SHORTLY AFTER DELIVERY OCT 2019. WE ADDRESSED IT WITH SERVICE DEPARTMENT WHO INFORMED US JAYCO WOULD DO NOTHING UNLESS THERE NEEDED TO BE OTHER REPAIRS REQUIRING DASH REMOVAL. HEAT CONTINUES TO BE AN ISSUE.
Looking at a 2020 Jayco Precept?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.