2020 Keystone Alpine problems: recalls, complaints and what to check
NHTSA has 1 recall and 5 owner complaints on file for the 2020 Keystone Alpine. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Doors, windows, steps and lights: 1 recall, 1 complaint
Recall 20V351000 (12/06/2020): VISIBILITY:GLASS, SIDE/REAR
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
Fix: Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
What a tech checks: Mostly adjustments and wear: steps that stop halfway on a bad switch, doors out of alignment after a slide shifted, exterior lights with a corroded ground. Before you buy: Every door, lock, window and light.
Structure, roof and leaks: 2 complaints
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
Other: 2 complaints
Tires: 1 complaint
What a tech checks: Age, load range and pressure. RV tires age out before they wear out, and an underrated tire on a heavy trailer is a blowout waiting to happen. Before you buy: Read the DOT date and the load range on the sidewall.
Chassis, towing and tires lessons · Trailer guide
12 volt and 120 volt electrical: 1 complaint
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Axles, brakes, suspension and hitch: 1 complaint
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
What owners reported to NHTSA
09/25/2024, STRUCTURE: Unit has suffered damage to the chassis due to frame flex. An attempted repair was made by the manufacturer during the winter of 2023/2024 but again failed during the summer of 2024. RV was taken to a local dealer where a “Flex test” was conducted, unit failed the test as it exceeded the manufacturers tolerances. Unit has since been parked at the dealership while I battle the manufacturer on an attempted solution. Th
07/13/2023, EQUIPMENT: The contact owns a 2020 Keystone Alpine RV. The contact stated that the hydraulic jacks were scraping on the roadway while driving at highway speeds. The contact had taken the RV to the dealer who replaced the driver’s side front jack however, the failure persisted. The contact stated that all the other jacks also experienced the failure. The trailer had not been taken to the dealer. The contact placed an eye bolt wi
07/08/2024, TIRES: The contact owns a 2020 Ford F-250 hauling a 2020 Keystone Alpine equipped with HiSpec Tires, Tire Line: JURL4, Tire Size: ST235/80/R16, DOT Number: 041JUHPRL. The contact stated while driving 60 MPH and going uphill, the front driver’s side and rear passenger’s side tires sustained blowouts. The cause of the failure was not yet determined. The tires were original equipment. The vehicle manufacturer was not notified
04/03/2024, STRUCTURE,UNKNOWN OR OTHER: The sidewall of the camper is cracking at the front, lower corner of the left front slide out. This could be an indication of a major structural issue within the wall of the camper. This crack is located in an area of high stress due to the design of the 5th wheel camper. If the structure fails while the camper is being towed at highway speed, a catastrophic event would occur endangering my life and possibly the live
03/02/2020, ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES: WHILE DRIVING, RECEIVE INTERMITTENT MESSAGE 'TRAILER WIRING FAULT'. FIFTH WHEEL TRAILER BRAKES AND LIGHTS NOT FUNCTIONING.
Looking at a 2020 Keystone Alpine?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.