2010 Keystone Montana problems: recalls, complaints and what to check
NHTSA has 5 recalls and 12 owner complaints on file for the 2010 Keystone Montana. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 2 recalls, 4 complaints
Recall 17V755000 (22/11/2017): EQUIPMENT
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall 10V587000 (17/11/2010): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER
KEYSTONE IS RECALLING CERTAIN RECREATIONAL VEHICLES AND FIFTH WHEEL TRAILERS EQUIPPED WITH 1200-SERIES NORCOLD REFRIGERATORS. THE POPULATION OF REFRIGERATORS BEING ADDRESSED CONTAINS EITHER A SENSING ALGORITHM OR THERMAL SWITCH TO SHUT OFF POWER TO THE REFRIGERATOR WHEN HIGH TEMPERATURES ARE DETECTED IN ORDER TO PREVENT A POTENTIAL FIRE. THE RESPONSE TIMES OF THE SENSOR ALGORITHM AND THERMAL SWITCH DEVICES TO STOP POWER ARE NOT SUFFICIENT.
Fix: KEYSTONE IS WORKING WITH NORCOLD TO IDENTIFY AND NOTIFY ANY AFFECTED OWNERS. OWNERS WILL BE INSTRUCTED TO CONTACT NORCOLD DEALERS TO RECEIVE THE REMEDY FREE OF CHARGE. PLEASE SEE NORCOLD'S DEFECT REPORT 10E-049 FOR ADDITIONAL INFORMATION. THE RECALL BEGAN ON DECEMBER 10, 2010. OWNERS MAY CONTACT NORCOLD AT 1-800-767-9101 OR KEYSTONE AT 866-425-4369.
12 volt and 120 volt electrical: 2 recalls
Recall 11V577000 (08/12/2011): ELECTRICAL SYSTEM
KEYSTONE HAS REVISED THEIR REMEDY PROCESS AND IS AGAIN RECALLING CERTAIN 2009-2011 VEHICLES WITH THE GENERATOR READY OPTION, OR WITH STANDARD GENERATOR. SEE THE LIST ABOVE FOR THE AFFECTED MODELS. SOME IOTA ITS-50R TRANSFER SWITCHES ARE EXPERIENCING FAILURES WHEN EXPOSED TO HIGH ELECTRICAL LOADS. THE FAILURE IS CAUSING CONNECTIONS AND WIRING IN THE TRANSFER SWITCH TO DEGRADE AND OVER HEAT.
Fix: KEYSTONE WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE TRANSFER SWITCH, FREE OF CHARGE. THE REMEDY FOR THE PREVIOUS RECALL (10V-594) WAS TO INSPECT AND TIGHTEN THE SWITCH CONNECTIONS. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Recall 10V594000 (23/11/2010): ELECTRICAL SYSTEM
KEYSTONE IS RECALLING CERTAIN FIFTH WHEEL TRAILERS WITH A GENERATOR READY OPTION. IF THE TRANSFER SWITCH IS NOT INSTALLED TO THE PROPER SPECIFICATIONS, THE ELEVATED ELECTRICAL LOADS ASSOCIATED WITH THE RECREATIONAL VEHICLE USE IN HIGHER AMBIENT TEMPERATURES MAY CAUSE OVERHEATING OF THE LUGS AND DEGRADING OF THE ELECTRICAL CONNECTIONS.
Fix: DEALERS WILL INSPECT AND REPLACE THE TRANSFER SWITCH IF NECESSARY FREE OF CHARGE. THE SAFETY WAS SUPERCEDED BY CAMPAIGN 11V-577. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Tires: 6 complaints
What a tech checks: Age, load range and pressure. RV tires age out before they wear out, and an underrated tire on a heavy trailer is a blowout waiting to happen. Before you buy: Read the DOT date and the load range on the sidewall.
Chassis, towing and tires lessons · Trailer guide
LP gas and gas appliances: 1 recall
Recall 11V027000 (19/01/2011): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2009-2011, MONTANA BIG SKY AND MODEL YEAR 2010-2011, MONTANA FIFTH WHEEL TRAILERS. THE PROPANE HOSE FOR THE SLIDE ROOM MAY CONTACT THE TIRE AND MAY BECOME DAMAGED AS A RESULT.
Fix: DEALERS WILL INSTALL A METAL PLATE TO PREVENT THE PROPANE LINE FROM COMING INTO CONTACT WITH THE TIRE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 1, 2011. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
What a tech checks: Regulator, lines and fittings, then the appliances: furnace, water heater, range. A proper pressure-drop leak test is the first thing a tech does on an LP complaint. Before you buy: Smell for gas with the tank open; have a shop do the leak test.
LP and furnace lessons · Furnace guide · Furnace 3D lab · Water heater 3D lab
Axles, brakes, suspension and hitch: 3 complaints
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
What owners reported to NHTSA
12/20/2010, EQUIPMENT: TL*THE CONTACT OWNS A 2010 KEYSTONE MONTANA WITH A NORCOLD REFRIGERATOR, SERIAL NUMBER 12500065. THE CONTACT STATED THAT THE MANUFACTURER DID NOT PROVIDE THE PARTS. THE MANUFACTURER SAID THEY HAD TO HAVE THE SERIAL NUMBER IN ORDER TO SHIP THE PARTS WITHIN THREE TO FOUR WEEKS. THE MANUFACTURER SAID THAT THEY WERE NOT GOING TO SHIP THE PARTS IN BULK TO THE DEALERS; THEY WERE ONLY SENDING PARTS BASED ON ONE EACH ORDER.
12/02/2014, SUSPENSION,EQUIPMENT ADAPTIVE/MOBILITY: THE 5TH WHEEL PIN ASSEMBLY HAS MOVEMENT AND HAS CAUSED DAMAGE TO THE INTERIOR CABINET INSIDE ABOVE IT. THERE HAS BEEN OTHER COMPLAINTS IN THE KEYSTONE FORUM ABOUT THE SAME PROBLEM. I HAVE BEEN INFORMED TO NOT TOW IT BY ONE DEALER. I HAVE TOWED IT LESS THAN 3000 MILES SINCE NEW. *JS
10/08/2011, WHEELS: ON INTERSTATE 85 ABOUT 20 MILES SW OF ATLANTA AT 60 MPH, TOWING MONTANA 5TH WHEEL, THE STREET SIDE TIRE ON THE FRONT LEADING AXLE HAD A SUDDEN BELT AND TREAD FAILURE. TIRE CASE DID NOT DEFLATE AND WE WERE ABLE TO PULL OVER TO THE ROAD SHOULDER. TIRE WAS A GOODYEAR MARATHON ST235 80R 16 LOAD RANGE E WITH ABOUT 3000 TO 4000 MILES AND CAME AS OEM TIRE ON THE UNIT. THE TIRE ON THE TRAILING AXLE ON THE SAME SIDE HAD JUST
09/08/2012, TIRES: AUGUST 24, 2012 TRAVELING ON VACATION FROM MULLICA HILL, NJ TO HATTERAS ISLAND NC. TRAVELED THRU MILLSBORO DE WHEN TIRE #1 BLEW OUT ON THE DRIVER'S SIDE AXEL 2. TIRE EXPLODED FROM SIDE WALL. NOTHING IN TREAD. TIRE SHREDDED AND WRAPPED AROUND AXEL, DAMAGING UNDER SIDE OF TRAVEL TRAILER THRU TO INSULATION, SIDE PANEL AND WHEEL WELL COVER. 09/01/2012 RETURNING FROM HATTERAS ISLAND, NC REACHED DOVER, DE ENTERING TOLL
09/01/2015, TIRES: ST235/80R-16/10 TOW MAX STR TRAILER HIGHWAY BW TIRES NEED TO BE INVESTAGATED. WE HAVE HAD 5 FLATS WITH ALL SAME PROBLEM OVER THE PAST 2 YEARS AND HAD READ THERE HAS BEEN 196 COMPLAINTS JUST LIKE OURS SINCE 2004
08/18/2011, TIRES: I OWN 2010 KEYSTONE MONTANA 3400RL FIFTH WHEEL TRAVEL TRAILER, AND TOOK DELIVERY FEBRUARY 9, 2010. IT WAS EQUIPPED WITH FIVE GOODYEAR MARATHON ST235/80R16 LOAD RANGE E TIRES. THE MANUFACTURE LOCATION CODE IS OHUN 1LHR, MFG DATE 3909. I HAD APPROXIMATELY 8500 MILES ON THE TIRES WHEN TRAVELING GARDEN STATE PARKWAY JUNE 10, 2011, THE LEFT FRONT TIRE EXPLODED, LEAVING ONLY MANGLED SIDEWALL AND DAMAGE TO THE WHEEL WELL.
Looking at a 2010 Keystone Montana?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.