2019 Keystone Outback problems: recalls, complaints and what to check
NHTSA has 2 recalls and 1 owner complaint on file for the 2019 Keystone Outback. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Structure, roof and leaks: 1 recall, 1 complaint
Recall 20V715000 (18/11/2020): STRUCTURE:FRAME AND MEMBERS
Keystone RV Company (Keystone) is recalling certain 2019-2021 Outback 335CG and 340BH recreational trailers. A section of the frame rail may have inadequate support where the draw bar is attached, allowing the frame rail to buckle.
Fix: Keystone will notify owners, and dealers will add reinforcement plates to the existing frame, free of charge. The recall began December 15, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-391.
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
Axles, brakes, suspension and hitch: 1 recall
Recall 18V843000 (28/11/2018): POWER TRAIN:AXLE HUBS
Keystone RV Company (Keystone) is recalling certain 2019 Keystone Cougar, Outback, Passport, Springdale, Bullet and Hideout recreational trailers and 2019 Dutchmen Aerolite and Atlas recreational trailers. The inner hub bearings of the axles may not have been sufficiently greased, which can cause the bearings to overheat and fail.
Fix: Keystone will notify owners, and dealers will inspect and repair the hubs and bearings, as necessary, free of charge. The recall began January 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-340.
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
What owners reported to NHTSA
09/22/2021, STRUCTURE: The contact owns a 2019 Keystone Outback travel trailer. The contact stated that after driving over a bump in the road at approximately 50 MPH, the driver was informed by another motorist that the front-end of the trailer appeared to be extremely low to the ground. After stopping and inspecting the trailer, it was discovered that the subframe of the trailer had buckled causing the front-end to lower. The cause of the
Looking at a 2019 Keystone Outback?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.