2019 Keystone Raptor problems: recalls, complaints and what to check
NHTSA has 3 recalls and 2 owner complaints on file for the 2019 Keystone Raptor. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
12 volt and 120 volt electrical: 1 recall, 1 complaint
Recall 20V398000 (07/07/2020): EQUIPMENT:ELECTRICAL
Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.
Fix: Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
Tires: 1 recall
Recall 18V790000 (09/11/2018): TIRES
Keystone RV (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers, model 353TS. The tires may rub against the frame outrigger while being towed.
Fix: Keystone has notified owners, and dealers will cut a notch into the frame outrigger that will provide clearance between the frame and tire, free of charge. The recall began November 20, 2018. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 18-339.
What a tech checks: Age, load range and pressure. RV tires age out before they wear out, and an underrated tire on a heavy trailer is a blowout waiting to happen. Before you buy: Read the DOT date and the load range on the sidewall.
Chassis, towing and tires lessons · Trailer guide
LP gas and gas appliances: 1 recall
Recall 18V871000 (07/12/2018): EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
Keystone RV Company (Keystone) is recalling certain 2018-2019 Keystone Raptor recreational trailers. The quick disconnect rubber propane line may be incorrectly routed, allowing the outside grill to be stored while the fuel supply is still on and the flame is still lit.
Fix: Keystone has notified owners, and dealers will replace the quick disconnect rubber propane line with a line that must be disconnected prior to storing the grill, free of charge. The recall began on January 14, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-343.
What a tech checks: Regulator, lines and fittings, then the appliances: furnace, water heater, range. A proper pressure-drop leak test is the first thing a tech does on an LP complaint. Before you buy: Smell for gas with the tank open; have a shop do the leak test.
LP and furnace lessons · Furnace guide · Furnace 3D lab · Water heater 3D lab
Other: 2 complaints
Structure, roof and leaks: 1 complaint
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
What owners reported to NHTSA
08/26/2019, ELECTRICAL SYSTEM: TL* THE CONTACT OWNS A 2020 (NA) KEYSTONE RAPTOR 425TS FIFTH WHEEL TRAILER. THE CONTACT STATED THAT THE TRAILER WAS NOT EQUIPPED WITH THE BONDING JUMPER CONNECTING WIRE THAT SHOULD BE LOCATED IN THE FUEL DOOR AREA. WITHOUT THIS CONNECTING WIRE, THE VEHICLE COULD CATCH FIRE WHEN REFUELING ANOTHER ITEM, SUCH AS AN ATV OR GOLF CART. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT AND ADVISED THE CONTACT TO GO TO A LOCAL D
08/04/2024, STRUCTURE,EQUIPMENT,UNKNOWN OR OTHER: Component failed: while traveling at 65 mph on [XXX] the black tank (waste tank) fell from its mounting brackets and hitting the road way. At the time approximately 10 gallons on clean water was in the tank. No warning or way to know it dislodged from its brackets. I was flagged down by a passing motorist. How was your safety at risk: Routed under the waste tank there are approximately 12 power wires, generator
Looking at a 2019 Keystone Raptor?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.