2017 Keystone Residence problems: recalls, complaints and what to check
NHTSA has 1 recall and 1 owner complaint on file for the 2017 Keystone Residence, including 1 fire. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 1 recall
Recall 17V755000 (22/11/2017): EQUIPMENT
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
12 volt and 120 volt electrical: 1 complaint
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
What owners reported to NHTSA
06/18/2019, ELECTRICAL SYSTEM: TL* THE CONTACT OWNS A 2016 KEYSTONE RESIDENCE TRAILER. THE CONTACT STATED THAT THERE WAS SMOKE PRESENT INSIDE OF THE TRAILER FROM THE ELECTRIC FIREPLACE. THE CONTACT SHUT THE UNIT OFF BY UNPLUGGING IT. NO WARNING LIGHTS ILLUMINATED. THE TRAILER WAS EQUIPPED WITH A GREY STONE ELECTRIC FIRE PLACE. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BU
Looking at a 2017 Keystone Residence?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.