2011 Keystone Springdale problems: recalls, complaints and what to check
NHTSA has 4 recalls and 2 owner complaints on file for the 2011 Keystone Springdale. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 3 recalls
Recall 17V755000 (22/11/2017): EQUIPMENT
Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Fix: Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Recall 10V478000 (05/10/2010): EQUIPMENT
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Fix: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2010. OWNER MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369.
Recall 11V064000 (26/01/2011): EQUIPMENT
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 AVALANCHE, LAREDO, AND SPRINGDALE RECREATIONAL VEHICLES EQUIPPED WITH ATWOOD 35 SERIES RANGE OVENS. A POTENTIAL EXISTS FOR A SMALL FRACTURE WITHIN THE LINE DELIVERING GAS TO THE OVEN CAVITY BURNER. SUCH A FRACTURE MAY CAUSE PROPANE GAS TO LEAK FROM THE LINE.
Fix: DEALERS WILL ISOLATE AND PERFORM A DROP PRESSURE TEST ON THE OVEN SUPPLY TUBE AND IF THE TUBE LEAKS IT WILL BE REPLACED FREE OF CHARGE. THE SAFETY RECALL HAS STARTED. OWNERS MAY CONTACT KEYSTONE CUSTOMER SERVICE AT 1-866-425-4369. THIS SAFETY RECALL CAMPAIGN IS AN EXPANSION OF A PREVIOUS RECALL (PLEASE SEE 10V-478).
Axles, brakes, suspension and hitch: 1 recall, 2 complaints
Recall 10V597000 (23/11/2010): WHEELS
KEYSTONE IS RECALLING CERTAIN MODEL YEAR 2011 TRAVEL TRAILERS EQUIPPED WITH 15" X 6" WHITE SPOKE OR MODULAR DESIGN STEEL WHEELS WITH A SIX HOLE BOLT PATTERN. SOME OF THE WHEELS MAY HAVE INADEQUATE WELD PENETRATION BETWEEN THE OUTER RING AND THE CENTER PLATE DUE TO IMPROPER PLATE ALIGNMENT.
Fix: KEYSTONE WILL REPLACE THE WHEELS FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 15, 2010. OWNERS MAY CONTACT KEYSTONE AT 1-866-425-4369.
What a tech checks: Bearings, brake magnets, worn shackle bolts and bent axles. A trailer that wears tires on the inside edge or pulls to one side usually has an axle or suspension problem. Before you buy: Bolts tight, springs not flat, brakes apply with the breakaway pin pulled.
Chassis and towing lessons · Trailer guide
Motorhome chassis: 1 complaint
What a tech checks: The chassis (Ford, Freightliner, Mercedes, Ram) is serviced by the chassis maker's dealer, not the RV shop. RV techs handle the house, not the drivetrain. Before you buy: Chassis recalls are fixed free at the chassis maker's dealer.
Tires: 1 complaint
What a tech checks: Age, load range and pressure. RV tires age out before they wear out, and an underrated tire on a heavy trailer is a blowout waiting to happen. Before you buy: Read the DOT date and the load range on the sidewall.
Chassis, towing and tires lessons · Trailer guide
What owners reported to NHTSA
11/06/2012, SUSPENSION,POWER TRAIN,TIRES: 2011 KEYSTONE SPRINGDALE TRAVEL TRAILER. CONSUMER WRITES IN REGARDS TO TIRES AND AXLE ASSEMBLIES *TGW THE CONSUMER STATED THE TIRES AND AXLE ASSEMBLIES WERE NOT ADEQUATE FOR THE SPECIFIED LOADS. WITH LESS THAT 20,000 MILES OF HIGHWAY TRAVEL, BOTH AXLE ASSEMBLIES AND ALL FOUR TIRES FAILED. THE CONSUMER BELIEVED KEYSTONE SHOULD BE HELD RESPONSIBLE TO REPLACE OR REPAIR THE AXLE ASSEMBLIES TO ADEQUATELY SUPPORT THE ADV
07/13/2016, WHEELS:
Looking at a 2011 Keystone Springdale?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.