2021 Thor Motor Coach Outlaw problems: recalls, complaints and what to check
NHTSA has 1 recall and 2 owner complaints on file for the 2021 Thor Motor Coach Outlaw. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Structure, roof and leaks: 1 recall, 2 complaints
Recall 21V522000 (08/07/2021): STRUCTURE
Thor Motor Coach (TMC) is recalling certain 2019 Challenger, Palazzo, Tuscany, 2019-2020 Miramar, 2019-2021 Aria, Outlaw, and Venetian recreational vehicles equipped with Hehr 6400 series windows. The adhesive that bonds the vented portion of the window may fail.
Fix: Dealers will inspect the windows, and replace the vent if necessary, free of charge. Owner notification letters were mailed September 8, 2021. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000232.
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
What owners reported to NHTSA
04/09/2023, STRUCTURE: The roof/ window leaks creating rot in floor and wall operation. Has been to manufacture as well as dealer to many times. 10 plus times.
04/09/2023, STRUCTURE: The wall has separated from both sides of the unit. As well as The roof is leaking water. The unit has been sent to the manufacturer and dealer over 15 times.
Looking at a 2021 Thor Motor Coach Outlaw?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.