2023 Thor Motor Coach Sanctuary problems: recalls, complaints and what to check
NHTSA has 2 recalls and 2 owner complaints on file for the 2023 Thor Motor Coach Sanctuary. Here is what they are, what a technician checks for each kind of fault, and how to look one over before you buy it.
Other: 1 recall, 2 complaints
Recall 23V447000 (27/06/2023): EQUIPMENT:MECHANICAL:CARRIER/RACK
Thor Motor Coach (TMC) is recalling certain 2022-2024 Tranquility and 2022-2023 Sanctuary motorhomes. The R-bike rack arms may fracture and detach.
Fix: Dealers will replace the defective components of the bike rack, free of charge. Owner notification letters are expected to be mailed August 26, 2023. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000297.
Structure, roof and leaks: 1 recall
Recall 25V791000 (17/11/2025): STRUCTURE:CRITICAL FASTENERS
Thor Motor Coach (TMC) is recalling certain 2023-2024 Twist, Dazzle, 2023 Tranquility, Sanctuary, 2022-2024 Tellaro, Sequence, and 2024 Freedom Elite Van recreational vehicles. The solar panel mounting brackets may become loose or break allowing the solar panel to detach.
Fix: Dealers will inspect and install missing washers, as necessary, free of charge. Owner notification letters were mailed January 12, 2026. Another notice will be sent once the remedy becomes available. Owners may contact TMC customer service at 1-877-855-2867. TMC's number for this recall is RC000336.
What a tech checks: Roof sealant, seams, window and slide seals, and the frame. Water intrusion shows up as delamination, soft floors and stained ceilings months after the leak started. Before you buy: Press the sidewalls and walk the floor; look at every seam and seal.
Roof, leaks and body lessons · Seals and leaks guide
12 volt and 120 volt electrical: 2 complaints
What a tech checks: Voltage drop, grounds, the converter and the transfer switch. Melted shore-cord plugs and bad grounds cause most of the electrical complaints techs actually see. Before you buy: Battery at rest, converter output on shore power, GFCI test, every outlet.
12 V electrical lessons · 120 V and generator lessons · Wiring diagrams
What owners reported to NHTSA
12/11/2023, ELECTRICAL SYSTEM,EQUIPMENT: Thor company of Indiana is the after market uplifter of a Ford Transit 2022. The Sancuary is teh model. The red power wire that connects from the secodnary altrnator in the enginne area runs along the inside f the front right tire to the chassi house battery in the back o the VAN. The power wire is incorrectly routed and the tire rubs up againsit it and rubs against the wire casuing damage and saftey issue. All
10/20/2026, ELECTRICAL SYSTEM,EQUIPMENT: The secondary alternator (Balmar model XTMS 170 K6) overheated and failed. An RV Mechanic and a licensed professional engineer is saying luckily there was no fire. After some research, this seems to be a common issues with these Balmar alternators. The same alternator is installed on certain Winnebago RVs (Revel and Ekko) and they have issued various bulletins (23V-663) noting that the secondary Balmar alternato
Looking at a 2023 Thor Motor Coach Sanctuary?
The Buyer's Check walks you through it on your phone: what to ask, the outside walk-around, water damage, every system on every power source, with the recalls above built in. You get a report that says what's a walk-away and what to negotiate on.
Checked against NHTSA 2026-10-23. Recall repairs are free at an authorized dealer. Complaints are owner reports to NHTSA and are not verified.