Photos and documentation that get claims paid

Warranty and insurance want proof. A photo of the reading and the failed part pays the claim and saves you from doing it twice.

The short version

• Photo the data tag, the failure, your meter reading on the bad part, and the repair when you're done.
• Get the reading and the part in the same shot when you can.
• Write the cause with the number: "0V across the pump, 12.5V on both terminals to ground," not "pump bad."
• Keep failed parts tagged with the RO until the claim is closed. Some manufacturers want them back.

Shop tip

Make a habit of one photo per step. It takes seconds and settles every argument later.